Summary 
Remit 
The Inquiry Chair was tasked with presenting proposals on how 
Directive 2008/104/EC of the European Parliament and of the 
Council of 19 November 2008 on temporary agency work1 (hereinafter 
referred to as ‘the Agency Workers Directive’) is to be 
implemented in Swedish national law. Within the framework of the 
remit, the Inquiry Chair was also to review, in accordance with 
Article 4 of the Directive, whether there were any prohibitions or 
restrictions on the use of temporary agency work in national legislation 
or practice, and, if found, to verify whether such prohibitions 
or restrictions are compatible with the provisions of the Directive. 
Proposals of the Inquiry 
Implementation of the Agency Workers Directive 
It could be said that the overall aim of the Directive is to ensure 
good working conditions for temporary agency workers. The Directive 
includes a principle of equal treatment, whereby temporary 
agency workers are to be guaranteed the same basic working and 
employment conditions as those employed directly by the user undertaking 
to do the same work. 
Part of the inquiry remit is to implement the Directive with the 
least possible interference in the Swedish model. The Inquiry Chair 
therefore first considered leaving it to the social partners to implement 
the Directive through collective agreements. However, this 
form of implementation would mean that workers not covered by 
collective agreements would not enjoy the rights afforded by the 
1 OJ L 327, 5.12.2008, p. 9 (Celex 32008L0104). 
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Summary SOU 2011:5 
Directive. In the view of the Inquiry Chair, it is therefore impossible 
to implement the Directive solely through the Swedish 
model of collective agreements. Implementation with the least 
possible interference in the Swedish model also precludes a regulation 
requiring collective agreements to be declared universally 
applicable. In the current circumstances, the Inquiry Chair considers 
that the Directive must be implemented through legislation. 
This can best be done via the creation of a new Act on Temporary 
Agency Work (hereinafter referred to as ‘the Agency Work Act’). 
Although the implementation of the Directive requires legislation, 
it is important to uphold the basic labour market principle 
that the primary responsibility for settling salary and employment 
conditions lies with the social partners. The new Agency Work Act 
should therefore take the form of a regulatory framework. Accordingly
, the Act should only set out which rights a temporary 
agency worker can claim under the Directive. It is then up to the 
social partners to settle between themselves what measures should 
be taken to guarantee the worker these rights. 
The scope of application of the Agency Work Act should be the 
same as the scope of the Agency Workers Directive. It should 
therefore be made clear that the Act only applies to temporary 
agency work and not, for example, to contract activities and labour 
lending. In the view of the Inquiry Chair, the Agency Work Act 
should also apply to both the private and public sectors. However, 
it should not apply to workers who are employed through special 
employment support, in sheltered employment or in development 
employment. 
Article 5(1) of the Agency Workers Directive contains a principle 
of equal treatment. This means that temporary agency workers 
are to be entitled to the same basic working and employment conditions 
as if they had been recruited directly by the user undertaking 
to occupy the same job. However, the equal treatment requirement 
is not absolute. Member States may allow exceptions to 
the principle of equal treatment in accordance with Articles 5(2)–5(4) 
of the Directive. The Inquiry Chair considers that exceptions to 
the principle of equal treatment should be allowed with regard to pay 
in accordance with Article 5(2), on the condition that the temporary 
agency worker is permanently employed by the temporary work 
agency and is paid between assignments. This should be expressed 
in the Agency Work Act. Furthermore, the Agency Work Act should 
contain a provision to the effect that the social partners may, in 
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SOU 2011:5 Summary 
accordance with Article 5(3), enter into collective agreements concerning 
working and employment conditions that deviate from the 
principle of equal treatment provided that the overall protection for 
workers from temporary work agencies is respected. 
Article 5(5) of the Agency Workers Directive states that the 
Member States are to take appropriate measures with a view to preventing 
misuse in the application of Article 5 and, in particular, to 
preventing successive assignments designed to circumvent the provisions 
of the Directive. However, the Inquiry Chair’s proposal 
means that the right to equal treatment arises on a temporary agency 
worker’s very first day. In the current circumstances there is, in the 
view of the Inquiry Chair, no reason to take measures to prevent 
misuse in the application of Article 5 or to prevent successive short 
assignments. 
The Agency Work Act should also contain provisions on the right 
of temporary agency workers to access certain amenities at the user 
undertaking (cf. Article 6(4) of the Agency Workers Directive), 
and rules to the effect that temporary agency workers must be informed 
of vacant permanent positions at the user undertaking 
(cf. Article 6(1) of the Agency Workers Directive). 
Section 6 of the current Private Employment Agencies and 
Temporary Labour Act (1993:440) states that anyone who runs 
employment agency services may not request, agree or receive payment 
from employees to assign them work. There is no direct 
equivalent to this provision in the Agency Workers Directive, but 
it is very much in line with the Directive’s approach. Article 9 of 
the Agency Workers Directive states that Member States may adopt 
more favourable conditions for temporary agency workers than those 
laid down in the Directive. The Inquiry Chair therefore considers 
that the above-mentioned provision should remain in place. It should, 
however, be transferred to the new Agency Work Act. 
Article 6(2) of the Agency Workers Directive states that Member 
States must ensure that any clauses prohibiting or having the effect 
of preventing the conclusion of a contract of employment between 
the temporary agency worker and the user undertaking may be 
declared null and void. There are no legislative provisions in Swedish 
national law that prohibit or have the effect of preventing temporary 
agency workers from taking employment with a user undertaking. 
On the other hand, it is possible that individual employment 
contracts may contain provisions to that effect. However, 
Section 4, first paragraph, point 1 of the Private Employment 
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Summary SOU 2011:5 
Agencies and Temporary Labour Act already states that employers 
may not, through contractual terms and conditions or in any other 
way, prevent workers from taking employment with a client to which 
they have been hired out. Given the regulations contained in the 
Agency Workers Directive, this provision should remain, but be 
moved over to the new Agency Work Act. However, Section 4, first 
paragraph of the Private Employment Agencies and Temporary 
Labour Act does not explicitly make any agreement through which 
a worker is prohibited or prevented from taking employment with 
a user undertaking for which they have worked null and void. This 
is nonetheless considered to be the case in practice in Sweden, but 
it is doubtful whether EU legislation can be implemented on the basis 
of legal principles. The Inquiry Chair therefore considers that an 
explicit provision on invalidity should now be incorporated into 
the Agency Work Act. 
However, in the Inquiry Chair’s view, the possibility of declaring 
agreements null and void should not be limited to agreements that 
prevent a temporary agency worker from taking employment with 
a user undertaking. Instead, it should be prescribed generally that 
the relevant parts of any agreement that restricts the rights of a 
temporary agency worker under the Agency Work Act are to be 
null and void. This should, of course, also be stated in the new Act. 
Article 6(3) of the Agency Workers Directive states that temporary 
work agencies may not charge workers any compensation for 
taking employment with a user undertaking. This should also be 
laid down in the new Act. 
Article 6(5) of the Agency Workers Directive states that Member 
States are to take suitable measures or promote dialogue between 
the social partners in order to improve temporary agency workers’ 
access to training and to childcare facilities in temporary work 
agencies, and to improve temporary agency workers’ access to training 
for user undertakings’ workers. The Inquiry Chair notes that in 
Sweden, childcare is only provided by companies in exceptional 
cases. With regard to training for temporary agency workers, the 
Inquiry Chair considers that it would be appropriate for the social 
partners to regulate this matter through various kinds of agreements. 
No proposals are therefore made for legislation in these areas. 
With regard to employee representation for temporary agency 
workers under Article 7 of the Directive, the Inquiry Chair has decided 
that national legislation already fulfils the requirements laid 
down in Article 7(1). No proposals are therefore made for legisla24
SOU 2011:5 Summary 
tion in this area. The same applies to the information requirement 
for temporary agency workers laid down in Article 8 of the Agency 
Workers Directive. 
The Directive contains requirements for the Member States to 
provide for appropriate measures in the event of non-compliance 
with the Directive by temporary work agencies or user undertakings. 
Under the terms of the Directive, these sanctions must be “effective, 
proportionate and dissuasive”. The Inquiry Chair has found that it 
is most appropriate for non-compliance with the Agency Work Act 
to result in damages, which is the customary sanction under labour 
legislation. It should be possible for damages to be awarded both 
for losses incurred (financial damages) and as compensation for the 
violation implied by the legal infringement (general damages). 
Since an infringement of the Agency Work Act may also constitute 
an infringement of other legislation, the Inquiry Chair has 
considered whether double punishment should be allowed. The Inquiry 
Chair has found that this should not be the case. If a temporary 
work agency or user undertaking infringes the Agency Work 
Act in such a way as to also infringe another Act that includes liability 
for sanctions, the provisions of the latter Act will accordingly 
apply. 
If a temporary work agency infringes the Agency Work Act in 
any other way, sanctions should apply in the form of damages. The 
Inquiry Chair has also determined that temporary work agencies 
should be responsible for ensuring that temporary agency workers 
are afforded the rights due under the Agency Work Act. If a temporary 
agency worker suffers damage as a result of a user undertaking 
infringing the Agency Work Act or a collective agreement replacing 
the principle of equal treatment in the Act, it is therefore the temporary 
work agency that is primarily responsible for remedying this 
by paying damages. In both cases mentioned above, damages may 
be adjusted or cancelled if there is reason to do so. 
If a temporary work agency infringes a collective agreement replacing 
the principle of equal treatment, this is to be dealt with as a 
regular breach of a collective agreement under the Employment 
(Co-determination in the Workplace) Act (1976:580). 
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Summary SOU 2011:5 
If a temporary work agency infringes those provisions in the 
Agency Work Act that state that 
a) a temporary work agency may not prevent a temporary agency 
worker from taking employment with a user undertaking (Section 
7), or 
b) a temporary work agency may not charge temporary agency 
workers any compensation for taking employment with a user 
undertaking (Section 7), or 
c) a temporary work agency may not request, agree or receive payment 
from workers to assign them work (Section 8), 
the temporary work agency may be liable to pay both financial and 
general damages. 
If a user undertaking 
a) does not allow a temporary agency worker access to the amenities 
or facilities enjoyed by directly employed workers and there are 
no objective reasons to justify differential treatment (Section 9), 
or 
b) does not inform temporary agency workers of vacant permanent 
positions at the user undertaking (Section 10), 
the undertaking may be liable to pay both general and financial 
damages. 
Damages for infringements of Sections 7–10 may be reduced or 
cancelled if there is reason to do so. 
Finally, the Agency Work Act should stipulate that if an employer 
applies a collective agreement that conflicts with the Agency 
Work Act, they may be liable to pay both financial and general 
damages. If there is reason to do so, the damages may be reduced or 
cancelled. 
In order to prevent temporary work agencies from being ultimately 
responsible for damage caused to workers by user undertakings, 
provisions on the right of recourse have been included in 
the Agency Work Act. A temporary work agency that has paid compensation 
to a worker for a user undertaking’s breach of the Agency 
Work Act will therefore have the right to demand repayment from 
the user undertaking. There should also be a right of recourse if a 
user undertaking has submitted incorrect information to a temporary 
work agency concerning the basic working and employment conditions 
at the user undertaking, and has thereby caused the tempo26
SOU 2011:5 Summary 
rary work agency to be liable for damages. However, the user undertaking 
will never have to repay more than it would have been liable 
to pay under the provisions of the Agency Work Act. The stipulated 
recourse provision is only to be applied, however, if the user 
undertaking and the temporary work agency have not agreed any 
other division of responsibilities. 
The Inquiry Chair has also considered whether there is a need 
for provisions in the new Agency Work Act concerning statutory 
limitation. In the main, the Inquiry Chair considers that the current 
statutory limitation regulations should be applicable. For breaches 
of Sections 9 and 10 of the proposed Agency Work Act (see above), 
there is reason to ensure that the period of limitation is not unreasonably 
long, and new limitation regulations should therefore be 
introduced, using those contained in the Employment Protection 
Act (1974:13) as a model. 
In the view of the Inquiry Chair, disputes under the Agency 
Work Act should be dealt with in accordance with the Labour Disputes 
(Judicial Procedure) Act (1974:37), unless otherwise stipulated 
in the references to special legislation contained in the Agency 
Work Act. However, the Labour Disputes (Judicial Procedure) Act 
is only applicable between employers and employees. To make it 
possible to apply this Act to disputes between user undertakings 
and temporary agency workers and to recourse cases between 
temporary work agencies and user undertakings, a provision should 
be introduced into the Labour Disputes (Judicial Procedure) Act 
stipulating that the Act is to be applicable to disputes under the 
Agency Work Act unless otherwise specifically prescribed. 
Posting of temporary agency workers 
The preamble (clause 22) to the Agency Workers Directive stipulates 
that the Directive should be implemented without prejudice to the 
Posting of Workers Directive.2 In order to assess how the implementation 
should be undertaken, the Inquiry Chair must therefore 
take account of both the Posting of Workers Directive and certain 
EU case-law, primarily the Laval Judgment.3 The Inquiry Chair has 
2 Directive 96/71/EC of the European Parliament and of the Council of 16 December 1996 
concerning the posting of workers in the framework of the provision of services, OJ L 18, 
21.1.1997 p. 1, (Celex 31996L0071). 
3 Case C-341/05 Laval un Partneri Ltd v Svenska Byggnadsarbetareförbundet, Svenska Byggnadsarbetareförbundets 
avdelning 1 (Byggettan) and Svenska Elektrikerförbundet. 
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Summary SOU 2011:5 
made the assessment that, by virtue of Article 3(9) of the Posting 
of Workers Directive, the proposed Agency Work Act should also 
be made applicable to posted temporary agency workers. In practice, 
this means that posted temporary agency workers can claim more 
favourable terms than other posted workers. 
Finally, the Inquiry Chair has also been responsible for determining 
the extent to which Swedish employee organisations should 
have the right to take industrial action to bring about Swedish 
collective agreements for posted temporary agency workers. The 
Inquiry Chair has found that this issue should be regulated in the 
Posting of Workers Act (1999:678). This should be done using the 
provisions contained in Section 5(a) of this Act as a model. Unlike 
in Section 5(a), however, there should be a requirement that the 
collective agreement that the industrial action is intended to force 
through is such that the overall protection of temporary agency 
workers is respected. However, there should not be any requirements 
that the collective agreement may only concern “minimum 
wages or other minimum conditions [our italics] in the areas referred 
to in Section 5” (cf. Section 5(a), first paragraph, second point), 
since posted temporary agency workers are to enjoy the same rights 
under the Agency Work Act as other temporary agency workers. 
Nonetheless, there should be a requirement that the conditions 
that the industrial action is intended to force through must be restricted 
to the area habitually referred to as the ‘hard core’ of the 
Posting of Workers Directive. Consequently, industrial action may 
only be undertaken to guarantee posted temporary agency workers 
pay or other conditions referred to in Section 5 of the Posting of 
Workers Act. 
However, an unlimited right to take industrial action in the present 
case would contravene EU legislation. The Inquiry Chair has therefore 
deemed it necessary to introduce certain limitations to the right 
to take industrial action. In the view of the Inquiry Chair, it is not 
reasonable for a temporary work agency that posts workers to protect 
itself against industrial action simply by demonstrating that 
the workers are subject to conditions that correspond to the principle 
of equal treatment. Instead, account must be taken of the conditions 
actually enjoyed by the workers. If in practice the conditions 
are less favourable than those required by the collective agreement 
that workers want to force through, it should be possible to take 
industrial action even if equal treatment is in fact practised. Conversely, 
if the workers already enjoy conditions that at least equal 
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SOU 2011:5 Summary 
the conditions that the intended collective agreement would afford, 
it should not be possible to take industrial action. 
The Inquiry Chair was also to assess whether industrial action 
should be possible if the posted temporary agency workers’ basic 
working and employment conditions do not correspond to the collective 
agreement that workers want to force through, but do correspond 
to the collective agreement applicable in the user undertaking
. The Inquiry Chair considers it likely in this case that the EU 
would consider industrial action to bring about a Swedish collective 
agreement disproportionate; the posted workers already enjoy conditions 
that fulfil the requirements in another Swedish collective 
agreement and that are considered adequate for Swedish workers. 
In this case, therefore, it should be prohibited to take industrial action. 
Obstacles to using temporary agency work 
Article 4(1) of the Agency Workers Directive stipulates that prohibitions 
or restrictions on the use of temporary agency work are 
justified only on grounds of general interest relating in particular to 
the protection of temporary agency workers, the requirements of 
health and safety at work or the need to ensure that the labour 
market functions properly and abuses are prevented. Furthermore, 
Article 4(2) of the Directive stipulates that each Member State, after 
consulting the social partners, is to review any such prohibitions 
and restrictions found in national legislation, collective agreements 
and practices. Article 4(3) establishes that a Member State may leave 
it to the social partners to review obstacles in collective agreements 
between them. Under Article 4(5), the Member States are to inform 
the Commission of the results of the review by 5 December 2011. 
This applies to the reviews of obstacles both in legislation and practice, 
and in collective agreements. 
The terms of reference for the Inquiry state that it is the Inquiry 
Chair’s task to review whether there are any restrictions or prohibitions 
on the use of temporary agency work in legislation or practice. 
Possible restrictions and prohibitions in collective agreements 
therefore fall outside the Inquiry Chair’s remit. Such restrictions 
are to be reviewed by the social partners. 
In this context, it is primarily the organisations Swedish Staffing 
Agencies and Eurociett that have expressed views on what they consider 
constitute obstacles to using temporary agency work. Chapter 5 
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Summary SOU 2011:5 
30 
contains an account of their views and the Inquiry Chair’s assessment 
of obstacles to the use of temporary agency work. In summary, 
however: 
a) the Inquiry Chair does not find any grounds to change the rules 
concerning the obligation to negotiate and vetoes contained in 
Sections 38–39 of the Employment (Co-determination in the 
Workplace) Act (1976:580), since these are justified by the need 
to guarantee that the labour market functions properly (cf. 
Article 4(1) of the Agency Workers Directive). 
b) Section 4, second paragraph of the Private Employment Agencies 
and Temporary Labour Act (1993:440) stipulates that a worker 
who has terminated their employment and takes employment 
with an employer who provides temporary workers may not be 
assigned to work for their previous employer until at least six 
months after their employment there ended. This regulation 
makes it more difficult for workers who want to take employment 
with a temporary work agency. In the opinion of the Inquiry 
Chair, this rule cannot be justified by any of the grounds 
cited in Article 4(1) of the Agency Workers Directive, and must 
therefore be repealed. 
c) the Inquiry Chair has also reviewed whether individuals who have 
been or are employed by a temporary work agency are treated 
differently with regard to benefits from unemployment insurance 
funds, and has established that, to some extent, this would appear 
to be the case. According to RÅ (Yearbook of the Supreme 
Administrative Court) 2007 ref. 20, however, such differential 
treatment is not permitted with regard to several consecutive 
fixed-term appointments. Furthermore, the Inquiry Chair observes 
that part-time employees of temporary work agencies 
should have the right to ‘top-up benefits’ from unemployment 
insurance funds on the same conditions as other part-time 
workers, i.e. provided that they are at the disposal of the labour 
market when they are not working part-time. The Inquiry Chair 
does not, however, present any proposals for legislative amendments 
in these areas.